I've been with Net10 for some time now. My phone has been without service for a few weeks. I just bought a card and added it to my phone (done this before without issues). It shows that I have service days and minutes, however, I can't send text messages, make calls, or browse the web. When I try to call it says my phone is NOT activated. I tried using the technical support on the website, but to no avail (just gave me an error message). I need my phone ASAP and I'm becoming extremely frustrated. Posts: 1 Joined: Fri Jun 01, 2012 6:07 pm. Zakharovlopatev wrote:I've been with Net10 for some time now. My phone has been without service for a few weeks. I just bought a card and added it to my phone (done this before without issues). It shows that I have service days and minutes, however, I can't send text messages, make calls, or browse the web. When I try to call it says my phone is NOT activated. I tried using the technical support on the website, but to no avail (just gave me an error message). I need my phone ASAP and I'm becoming extremely frustrated. I've let my airtime (the access/service period, not the number of minutes) lapse and then had to go thru the customer service phone number to get hooked back up. A bit time consuming but at least I got the old minutes carried forward. Problem is, if you don't have a landline or internet hookup you're pretty much unable to get help for this. I wonder if Net10 has a way around that? Posts: 9 Joined: Mon Jun 04, 2012 7:46 pm. Same problem, bought a net10 phone at Dollar General, won't activate. Called net10 and they told me sim card wasn't good for my zip code(Say What!?). Supposedly they are sending a new sim card, I am so annoyed right now. I've got to wait a week or so for a new sim card and god only knows if that one will work or if the minutes I purchased today will still be valid by the time it gets here. I have a feeling I just threw 85 bucks down the sink. This sucks big time. Posts: 1 Joined: Fri Jul 20, 2012 4:35 pm. • © NET10 • • • • • • • • • †To get 4G LTE speed, you must have a 4G LTE capable device and 4G LTE SIM. Actual availability, coverage and speed may vary. LTE is a trademark of ETSI. Please refer always to the at NET10Wireless.com. ⌉For a $139 device;assumes 24 equal monthly payments. Excludes tax. Well-qualified credit may be required to purchase. Customers will not own the device until all payments are made, but may be able to exercise an early purchase option. Retail prices are subject to change. The customer may end the lease and return the phone at any time. This is a lease-to-own transaction --except in MN,NJ,WI and WY where straight leases are offered. Well-qualified credit may be required to purchase. Customer will not own the device until all payments are made, but may be able to exercise an early purchase option. All leases will be purchased directly from SmartPay Leasing, Inc., an independent company. Tracfone Wireless, Inc. Is not a party to the lease-to-own transaction. Lease-to-own requires a NET10 Wireless 30-Day Unlimited plan and is additional. Wireless service is subject to NET10 Wireless. Prices, selection, and availability for devices and services are selected by dealers and may vary. ‡The $0 upfront offer is a promotional offer. Not everyone qualifies for the special promotional offer of $0 upfront. Some customers may only qualify for 6, 9, 12 or 18 month of payment upfront. Use your own compatible or unlocked GSM phone with our Net10 SIM to get service on the best nationwide networks. $50 per month – Unlimited Data, Talk & Text/Month Service Plan Sold Separately.' No contracts, no bills, no credit checks; Keep your current phone number; Works with SIMs, IM, social networks, email, web. You can cancel your lease anytime by returning your itemsto SmartPay as long as you are up to-date with your payments. ©2017 SmartPay. SmartPay is a registered Finance, Inc. ††The savings claim is based on a completion of NET10's $35 and $50 Smartphone service plans and two of the leading service carriers' monthly online prices for comparable individual postpaid no contract smartphone service plans,including overage charges. Costs exclude taxes, government fees, limited time promotions and the cost of the phone. Source: Leading competitor websites, Jan-Feb 2016. **Each account is allowed to dial up to 15 unique international telephone numbers during a 30-day plan cycle, which resets each time a new plan is redeemed. Unlimited international calls are available to landline and mobile numbers in select destinations only, which are subject to change at any time. Calls must originate from the US or Puerto Rico.No international roaming allowed. Other terms and conditions apply. Please refer always to the latest of Service at net10wireless.com. †† International roaming is available in Mexico only. These/this plans/s allow/s calls to Mexico, the US, and other international destinations while roaming in Mexico subject to certain limitations. Data used while roaming in Mexico will count toward your high speed data usage in the US. Other limitations, terms and conditions apply. Android, Google Play and other marks are trademaeks of Google Inc. The Android robot is reproduced or modified from work created and shared by Google and used according to terms described in the Creative Commons 3.0 Attribution Licence. All other trademarks, service marks, and trade names referenced herein are the property of their respective owners. NET10 BYOP plan requires a compatible or unlocked smartphone. Most GSM and CDMA smartphones are compatible. Airtime Service Plan required for activation. * Pay-As-You-Go International Long Distance Service is available with NET10 Pay-As-You-Go Plans and certain NET10 30-Day Plans. For each applicable service plan, a minute of International Long Distance calling is equal to 1.5 units for Pay-As-You-Go Plan, 4.5 units for NET10 1,000 Minute Plan and 1 unit for NET10 upgrade Plans. International calls are available to select landline and mobile destinations only, which are subject to change at any time. Calls must originate from the US or Puerto Rico. No international roaming allowed. Other terms and conditions apply. • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •.
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